Terms & Conditions

Terms & Conditions

Welcome to our store. By placing an order on our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

This website is operated by jewelleryforher. Throughout the site, the terms “we,” “us,” and “our” refer to the store.
By using our website, you agree to be bound by these Terms & Conditions, including all policies referenced here.

2. Product Information

We aim to display our jewellery as accurately as possible. However:

  • Colors may vary slightly due to screen settings.

  • Product sizes and weights may differ slightly due to manual measurement.

  • Handmade items may have minor natural variations.

3. Orders & Payments

3.1 Cash on Delivery (COD)

  • COD is available for selected locations.

  • Customers must provide a valid phone number and address.

  • Orders not confirmed via call/SMS may be cancelled.

  • Please have the exact cash amount ready upon delivery.

3.2 Order Cancellation

We reserve the right to cancel any order due to:

  • Item out of stock

  • Suspicious or incomplete information

  • Inability to verify customer details

Customers may request cancellation before dispatch only.

4. Pricing & Service Charges

  • All prices listed on the site are final unless stated otherwise.

  • Our standard service charge is 200 for repairs, size adjustments, polishing, and warranty handling.

  • Service charges do not include shipping or replacement costs unless mentioned.

5. Shipping & Delivery

  • Shipping timelines vary by location.

  • Delays caused by courier services, weather, or unforeseen situations are not our responsibility.

  • Customers must provide accurate delivery details.

  • If a parcel is returned due to customer unavailability, redelivery charges may apply.

6. Broken Replacement Warranty

We offer a broken replacement warranty on eligible jewellery items.

Warranty Coverage

  • Jewellery damaged during delivery (must report within 24–48 hours).

  • Jewellery that breaks under normal use within the warranty period.

Warranty Does NOT Cover

  • Damage caused by misuse, accidents, chemicals, perfume, water, or rough handling.

  • Normal wear & tear.

  • Unauthorized repairs or modifications.

Warranty Process

To request a replacement, the customer must provide:

  1. Order number

  2. Photos/videos of the damage

  3. Contact details

A 200 service charge may apply for processing warranty claims.

7. Returns & Exchanges

Due to hygiene and quality standards, we do not accept returns unless:

  • The item is defective

  • You received the wrong product

Requests must be submitted within 48 hours of receiving your order.

8. Liability Disclaimer

We are not liable for:

  • Any allergic reactions to jewellery materials

  • Loss or theft after delivery

  • Damages caused by improper usage

9. Privacy Policy

Your personal data is kept secure and is used only for order processing and customer support.
We do not sell or share your information with third parties.

10. Changes to Terms

We may update these Terms & Conditions at any time.
Please check this page periodically for changes.

11. Contact Information

For questions regarding these Terms & Conditions, contact us at:

Email: ajamshaid754@gmail.com
WhatsApp / Phone: +923087040823