Privacy Policy

At JewelleryForHer.com, we value your privacy and are committed to protecting your personal information. This privacy policy outlines the information we collect, how we use it, and the measures we take to ensure its security. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect
We collect personal information that you provide to us directly when you:

  • Place an order or make a purchase
  • Register for an account
  • Sign up for our newsletter
  • Contact us with questions or inquiries
  • The information we may collect includes:
  • Name
  • Email address
  • Shipping address
  • Payment information
  • Phone number

2. How We Use Your Information
We use your personal information to:

  • Process and fulfil orders
  • Communicate with you regarding your order status
  • Improve our website and customer experience
  • Send marketing communications (with your consent)
  • Respond to customer service requests

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, shipping companies) under strict confidentiality agreements.

3. Data Security
We use industry-standard encryption technologies to protect your personal information during transactions. However, no online transmission of data is entirely secure, and we cannot guarantee the security of information transmitted to our site.

4. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality. You can disable cookies through your browser settings, but this may impact your ability to use certain features of our site.

5. Your Rights
You have the right to:

  • Access and update your personal information
  • Request the deletion of your personal data
  • Opt-out of marketing communications at any time
    To exercise these rights, please contact us at support@jewelleryforher.com.

6. 3-Day Easy Return and Exchange Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 3-day easy return and exchange policy. Here’s how it works:

Return/Exchange Conditions:

  • Items must be returned within 3 days of receiving your order.
  • Products must be in their original condition, unused, and with all original tags and packaging intact.
  • Certain items, such as intimate products or personalized items, may not be eligible for return or exchange.
  • How to Return/Exchange:
  • Contact our customer service team at +92 330 9262 909 within 3 days of receiving your order.
  • Provide your order number and details about the item you wish to return or exchange.
  • We will provide you with a return shipping label and instructions on how to return the product.
  • Once we receive the returned item and verify its condition, we will process your refund or exchange.

Refunds:

Refunds will be issued to the original payment method.

Shipping fees are non-refundable, and the customer is responsible for return shipping costs. For returns, the shipping cost is a standard fee of 200 PKR.

7. Shipping Cost

A flat fee of 200 PKR per item applies to all orders within Pakistan.

8. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. Please review the privacy policies of those third-party websites before providing any personal information.

9. Changes to This Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:

JewelleryForHer.com
Email: support@jewelleryforher.com
Phone: +92 330 9262 909